These Terms and Conditions define how you can use the Peakenta Commerce LLC website. These terms explain the rules for any purchase you make. By browsing, creating an account, or placing an order, you agree to these Terms, our Privacy Policy, and our Refund and Return Policy. If you do not agree with these Terms, please do not use this site.
1. About Us
Peakenta Commerce LLC (Peakenta) is a US online retailer. We offer hand-picked natural crystals and mineral specimens. You can find hand-picked pieces for display, collecting, gifting, and personal enjoyment. The items listed on our site are the products we currently stock. Listings, photos, and descriptions may change without notice. Natural stones are sold exactly as pictured.
2. Using the Site and Your Account
- Provide accurate information when placing an order or creating an account.
- Keep your login credentials confidential. You are responsible for all activity associated with your account.
- Report any unauthorized use to thanhmacnguyen04@gmail.com.
You agree not to use this site for fraudulent activities. You must not interfere with our operation. Do not attempt unauthorized access. You may not copy, modify, or distribute site content without permission.
3. Products and Orders
We sell the mineral specimens and crystals listed on the site. Since all items are natural stones, slight variations in color, size, weight, and formation are normal. These variations are not considered defects. Descriptions, pricing, images, and availability are subject to change without notice. We reserve the right to refuse or cancel an order due to pricing errors or stock issues. If an order is canceled after payment is processed, we will refund the amount using your original payment method.
Placing an order is an offer to buy. A contract is formed when we accept your order, usually by sending confirmation or processing shipment.
4. Pricing and Payment
- Prices are listed in US dollars (USD). Applicable taxes may be shown at checkout.
- You can pay at checkout using Apple Pay, Google Pay, or Amazon Pay when those options are available.
- If you use Amazon Pay, please use the store Order ID when contacting us. Do not use a marketplace order number.
- We use commercially reasonable measures to protect the information you submit during checkout.
5. Shipping and Delivery
We ship within the United States to the address you provide. Orders are usually processed within 1–3 business days after payment is confirmed. We then hand the order to a shipping carrier. Delivery time depends on the carrier. Please provide a complete and accurate shipping address. We are not responsible for delays caused by carriers, weather, or incorrect address information you provide. The risk of loss transfers to you when the carrier takes possession of the package.
6. Returns and Refunds
All returns and exchanges follow our Refund and Return Policy. This policy outlines eligibility and timelines for returns. Approved refunds are processed within 5–10 business days after we receive and inspect the returned item. We use your original payment method for refunds.
7. Intellectual Property
All content on this site belongs to Peakenta Commerce LLC or our licensors. You may not copy, scrape, or reuse this content for commercial purposes without written permission. Product names describe the goods we carry. They do not mean we mine, cut, or manufacture every item.
8. Disclaimer and Limitation of Liability
The site is provided as is. We do not guarantee it will be uninterrupted or error-free. Peakenta Commerce LLC is not liable for indirect or consequential damages resulting from using this site or purchased products. Our liability for any order is limited to the amount you paid for that specific order. Please handle natural stones with reasonable care and follow specific care instructions on the product page.
9. Changes to these Terms
We may update these Terms periodically. The version posted here is the current version. Continued use of the site after changes means you accept the updated Terms. Please review this page before placing an order.
10. Governing Law
These Terms are governed by the laws of Kalispell, MT, USA. Legal disputes will be handled in a court of competent jurisdiction in that location, unless consumer law requires a different venue.
11. Contact
For questions about these Terms, please contact us:
- Email: thanhmacnguyen04@gmail.com
- Phone: 338-682-382
- Address: 1001 S Main St, Ste 500, Kalispell, MT 59901
- Website: https://peakentacommerce.shop/
By using this website or completing a purchase, you confirm that you have read and agree to these Terms.
